Our services are confidential and free and available within Taranaki. We offer a face to face service from as far north as Mokau to Stratford in the south. South of Stratford to Patea we provide advice via telephone or by appointment in Stratford. We also offer safehouse accommodation to those who meet our criteria.

Women are supported to work out what they want to do and their decisions are respected.

Our services include:

  • 24 hour crisis phone line,
  • Confidential listening and support,
  • Home visits (which includes rural areas),
  • Advocacy and support,
  • Information on legal issues, safety plans etc,
  • Referrals to counsellors, lawyers etc.

If a woman chooses to:

  • Stay with her partner, we will assist her to develop a safety plan to use if she feels she is unsafe.
  • Leave her partner, we will assist her to put in place a plan to keep herself and her children safe.  (The most dangerous time for a woman is when she leaves a relationship.)

If women feel overwhelmed and lack confidence, we can support them to make and attend any of the appointments they need.  These could include:

  1. A lawyer to get a protection or parenting order,
  2. Work and Income to get emergency or ongoing income support,
  3. Housing New Zealand to find accommodation,
  4. Counselling.

Whanau Protect – National Home Safety Service

This service is available to victims of domestic violence who are at high risk of repeat victimization and of serious injury or death, if they remain in their homes without a safety upgrade.

As part of the National Home Safety Service the victims’ homes are upgraded.  For example doors and windows are strengthened, locks replaced, and a blueprint for home safety is developed to walk families through the new security measures and how to use them to keep themselves safe.  In addition the victims are provided with a personal alarm (for up to 6 months) to activate when they feel they may be, or are, at risk.

Victims must meet the following criteria to enter the service:

  • The victim wants to live separately from the offender and does not want the offender in their home.
  • The victim’s experience of domestic violence must meet the definition of domestic violence as described under the relevant sections of the Domestic Violence Act 1995.
  • The victim must have been in a domestic relationship with the offender.
  • The victim is at high risk for domestic or family violence or harm from the offender.

Please liaise with us if a referral does not meet the above criteria to discuss options.


Aspire Men’s Project

If you are male and want to:

  • Learn about relationship dynamics
  • Improve your communication skills
  • Make some positive changes about how to think and behave in a relationship

Contact us by phone (027) 256 6142 or email

This is a one on one free confidential service, and is facilitated by a qualified male social worker.